Privacy Policy

1. Types of data we collect

We collect information you provide when creating your account or using STRIQ services, such as your name, email, phone number, gender, country, and address, as well as professional information for doctors and trainers.

We may also collect usage data such as appointment history, conversations, notification preferences, and device information needed to run the app and improve your experience.

2. Use of your personal data

We use your data to provide booking, consultation, and messaging services, manage your account, and send notifications related to appointments and payments according to your settings.

We also use data to improve platform security, prevent fraud, and comply with legal requirements, without using it for marketing purposes outside the service without your consent.

3. Disclosure of your personal data

We do not sell your personal data to third parties. We may share necessary information with doctors, trainers, or payment providers only to complete the service you requested.

We may disclose data when legally required or to protect users' rights and safety. We are committed to protecting your data using recognized security best practices.

4. Data Retention Policy

We retain your personal data only for as long as your account is active or as necessary to provide you with STRIQ services, maintain platform security, and comply with our legal obligations. Once your data is no longer needed for these purposes, or if you request account deletion, we will securely delete or anonymize your personal information.

5. Data Deletion Process

You have the right to request the deletion of your personal data at any time. You can delete your account and all associated data directly within the STRIQ app (by navigating to your profile settings). Alternatively, you can request data deletion by sending an email to support@striq.com with the subject "Data Deletion Request". We will process your request promptly and confirm once your data has been removed.